As they accumulate, we will post pertinent Q's and A's here: Ordering Gift Baskets Checkout for multiple items: About Handmade Soap About Skeeter Skatter How do I know my skin type? How to order Gift Baskets: How do you choose items for your basket? Go back in the site to the items you want to include and order them separately. If you are ordering more than one gift basket, or a gift basket and extra items for yourself, be sure to note in the comments section of the order form what goes with each basket so we don't get it mixed up. Is $6.50 a fee for arranging the basket or is it actually a full price for everything? $6.50 is the gift basket fee only. It is added to the cost of the items. To top of page. Shopping cart won't accept multiple items: Yahoo! Store uses cookies as part of the shopping cart to track which items a shopper has placed in his cart. The problem you are having may be caused by a difficulty setting your user cookie. Some shoppers may have firewall or privacy software that misidentifies and consequently blocks such cookies, preventing shoppers from adding multiple items to the shopping cart. Cookie settings can also be controlled through the client Web browser. You may not be aware you are running software that has this effect. Firewall/privacy software that may cause this issue: * EZ Firewall (Road Runner users) * Zone Alarm (Zone Lab) * Personal Firewall (Sygate) * BlackIce Defender (Internet Security Systems) To resolve cookie problems in privacy or firewall software: 1. Launch your privacy or firewall software. 2. Navigate to the section with cookie controls. 3. Choose to accept cookies. For instructions specific to EZ Firewall: http://help.yahoo.com/help/us/store/manage/ordersettings/ordersettings-54.html In addition to firewall/privacy software, you may also be prevented from adding multiple items if the shopper has their Web browser set to not accept cookies. Here are instructions for enabling cookies. Instructions for enabling cookies for common browsers: Microsoft Internet Explorer 6.x 1. Open Internet Explorer 2. From the Tools menu select "Internet options". 3. Select the Privacy tab. 4. Move the slider down to any setting other than "Block All Cookies". Mozilla Firefox users: 1. Open Mozilla Firefox. 2. From the Tools menu, select "Options." 3. Click the Privacy icon. 4. Click the + sign to expand the Cookies section. 5. Select the "Allow sites to set cookies" option. 6. Click "OK". For Netscape 4.X users: 1. Open up Netscape. 2. Click on Edit. 3. Click on Preferences. v 4. Click on the + sign to expand the "Advanced" option. 5. Select the "Accept All Cookies" option. 6. Click OK to close the window. More Information on Cookies: http://www.webopedia.com/TERM/c/cookie.html Yahoo! Cookie Policy: http://privacy.yahoo.com/privacy/us/cookies/details.html To top of page. About Handmade Soap: What's the difference between handcrafted Simmons soap and commercial soaps? Most commercial soap bars are actually synthetic detergents! Those that aren't are usually made using animal fats (tallow), and either will ordinarily contain synthetic colors and fragrances. The moisturizing and skin softening glycerin is removed from commercial soap and sold seperately. Simmons special soaps are based on all natural, vegan ingredients. They are mild bars, high in olive oil, that still contain their natural glycerin. Other additions are certified organic grains, herbs, and spices, the scents all come from pure essential oils except for the synthetic blend, coconut, which is part of the fragrances we combine for the Cocoa Butter soap. The only animal related products are the heavy cream (BGH - free) and honey that are added to the Milk & Honey soap. Is there lye in the soap? No. In soap that is properly made and cured all the oil, water, and alkali (commonly known as lye), is transformed by a chemical reaction called saponification at about the rate of one molecule of glycerin to three molecules of soap. The end result is pure, mild soap. What are the proportions of the oils in the soap? Approximately 1/3 each olive oil, palm oil, and coconut oil. There is a little more olive and a little less coconut. To top of page. About Skeeter Skatter... I hear Pennyroyal is unsafe for pregnant women, can I still use your Skeeter Skatter? Among it's many uses, as an infusion Pennyroyal is used as an emmenagogue - i.e. to promote mestruation, and in large doses has been reputed to be an abortifactant. What's true about the tea is true about the oil, which is much stronger. Of course you do not usually take the oil internally. Pregnant women should avoid pennyroyal in tea during pregnancy, and as we do absorb topical treatments, should not use much of it on their skin either. When we formulated the Skeeter Skatter we took this into consideration, balanced against Pennyroyal's repellent properties and chose to use it in a very small amount... only .16% (or one 1600th of a part) of the formula. Our research and the advice of a master herbalist concluded this amount to be safe for anyone. Of course any pregnant woman who is still concerned can choose not to use it. It is definitely safe for nursing moms and babies. To top of page. How do I know my skin type? First, not all of us have one specific skin type year in and year out. Oilyness and dryness can change with weather, hormonal cycles, diet, emotions, environmental sensitivities, disease and genetics. Many people get dry skin in the Winter and feel oily in the Summer. Adjust your soaps accordingly. You will probably find one or two products that you use most often. Here's a simple test you can do to check your skin type: •Take a cotton ball and moisten it with Witch Hazel or or rubbing alcohol. • Rub the moist cotton along the side of your nose. • Wait ten minutes. • Repeat • Examine the second cotton ball. If the cotton is dirty, you tend to have oily skin. • If the cotton is clean, you tend to have dry skin. To top of page. Shipping Information - see Information page. Questions? Contact us anytime by e-mail: info@simmonsnaturals.com or call 707.777.1920 from 9-5 Pacific Time, Monday through Thursday. Rated a **** store. copyright 2000 - 2008 Return to top of page.